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History of the SDO programme

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 HS&DR > History of the HS&DR Programme > History of the SDO Programme

The Service Delivery and Organisation Programme (SDO) was established in 1999 to consolidate and develop the evidence base on the organisation, management and delivery of health services, and to promote the uptake and application of that evidence in policy and practice.

From 1999 to March 2009 the programme was managed at the London School of Hygiene and Tropical Medicine by the National Co-ordinating Centre for the NIHR SDO (NCCSDO).

During autumn 1999, the NCCSDO carried out a national Listening Exercise (pdf, 1.14mb) to enable the SDO programme to understand what issues were most important to those delivering and organising services and to those receiving them. A wide range of people were consulted during this process including service users, health care professionals, health service managers and researchers. In January 2002, the NCCSDO carried out an exercise to ‘refresh' the listening exercise, and went out again to stakeholders to ask for their priorities. The areas of particular concern and relevance to service users and NHS staff that emerged from the listening exercises evolved into the previous SDO research themes:

Access to health care
Evaluating models
Carers
Nursing and midwifery
Concordance in medicine taking
e-Health
Continuity of care
Workforce issues
Mental health inpatients
Management practice
Self care
Public health services
Change management
SDO research methods

In April 2009 the NIHR Evaluation, Trials and Studies Coordinating Centre (NETSCC), based at the University of Southampton, took on the management of the SDO programme. NETSCC is home to a growing number of research programmes managed on behalf of the National Institute for Health Research (NIHR).

During the SDO programme's operation a number of publications were produced.  These have now been archived. Access the SDO programme publication archive

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The NIHR Health Services and Delivery Research (HS&DR) Programme is managed by the NIHR Evaluation, Trials and Studies Coordinating Centre (NETSCC). NETSCC is part of the University of Southampton funded by the NIHR, with specific contributions from the CSO in Scotland and NISCHR in Wales and the HSC R&D Division, Public Health Agency in Northern Ireland.

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